I recently attended the Technology Services Industry Association (TSIA) conference and had a great experience. This was the first time that I was an actual “attendee” since founding the Service & Support Professionals Association (SSPA) over 22 years ago. The SSPA has evolved into the TSIA and the conferences are still filled with tons of great content. Although I am no longer an employee of the TSIA, I am still their biggest supporter and a strong advocate of industry associations in general.
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